Fall 2018
Preview Issue

Fall 2018
Preview Issue

Features

14
Oracle E-Business Suite R12.2 Upgrade and Maintenance on Windows Platform

When running a business on older Windows hardware, IT departments may be reluctant to embrace EBS R12 projects where the architecture can’t handle new demands. This list of sysadmin, technical and functional upgrade tasks can help.
By Ramakrishnan Ramasubramanian, NTT Data Services

20
SOA for Postmodern ERP

COMPLIMENTARY FULL ARTICLE
It is essential to understand the complex interdependencies of postmodern ERP scenarios. Using the right integration tools and the development of reusable components can reduce the overall cost of implementing SaaS-based solutions.
By Adnan A. Bukhari, First American Financial Systems

30
Vendor Corner: Managing Your EBS Data During Organizational Change

COMPLIMENTARY FULL ARTICLE
There are always requirements and demands initiated by business and strategy changes that impact your data management.
By David Wright and Maria Messiter, More4Apps

OAUG Leadership

Conferences & Events

26 Oracle OpenWorld 2018
October 22-25, 2018
San Francisco, CA, USA

Members’ Corner

SUBSCRIPTIONS: OAUG member organizations may receive up to 10 copies of OAUG Insight magazine by mail. The electronic version of OAUG Insight magazine is available to all members on oaug.org/publications. Contact membership@oaug.org or +1 404.240.0897 with questions about your subscription options.

SUBSCRIPTIONS: OAUG member organizations may receive up to 10 copies of OAUG Insight magazine by mail. The electronic version of OAUG Insight magazine is available to all members on oaug.org/publications. Contact membership@oaug.org or +1 404.240.0897 with questions about your subscription options.

President’s Perspective

CLOUD: Destination Ahead.

CLOUD: Destination Ahead.

Christine Hipp
OAUG President

chipp@oaug.org
Twitter: @Chipp123Hipp

What’s your plan for the cloud? Already there?
Still learning? Co-existence with on-premises systems? Working on a longer-term strategy?

We hear all of these things from OAUG members. While there may not be a ­one-size-fits-all cloud destination, there is a universal resource for helping you get there: Your users group community.

Information

We recently shared via the OAUG Blog an update on Oracle’s E-Business Suite (EBS) product support and release timelines. The collective eyes and ears of the users community, along with our relationships with Oracle, are instrumental in keeping us apprised of important news like this.

Education

In the results of a survey* published last year, 81 percent of respondents felt that learning about cloud solutions will maintain or enhance their career development.

OAUG Cloud Week 2018 featured more than 20 OAUG eLearning sessions exploring the “why and how” regarding the cloud. Many of the sessions were presented by actual customers who are live on cloud products. Their stories cover the deciding factors, the transition experience, the biggest hurdles, the successes, ROI and long-term considerations.

OAUG members have exclusive access to the OAUG Cloud Week 2018 recorded sessions. We will continue to bring you educational opportunities for navigating your cloud journey.

Networking

Connecting with other members through virtual education, regional meetings, annual conferences and the OAUG Membership Directory can help you fast-track projects to save time and money.

As one of our members said, “Being able to reach out to someone who could help us quickly solve a problem or point us in the right direction with design questions literally saved us hundreds of hours of wasted research and development costs.”

Advocacy

Use your OAUG advocacy channels to express wishes and concerns to Oracle with the support and strength of the greater OAUG community on issues such as product enhancements, usability, support and development. The OAUG Customer Support Council is one of the OAUG’s most established and active channels for communicating and advocating to Oracle.

As cloud and other emerging technologies grow and evolve, the OAUG will keep pace to provide information, education, networking and advocacy opportunities to help you reach your destination.

3525 Piedmont Road, Building Five,
Suite 300, Atlanta, GA 30305
phone: +1 404.240.0897, fax: +1 404.240.0998
email: membership@oaug.com, oaug.org

Al Garver, Executive Director
Cindy Force, Managing Editor
Jim Grove, Creative Director

To contribute to OAUG Insight, send letters to the editor, or obtain advertising information, contact:
Cindy Force, Director, Marketing Communications
3525 Piedmont Road, Building Five,
Suite 300, Atlanta, GA 30305
cforce@oaug.com

Photographs appearing throughout OAUG Insight courtesy of Meeting Expectations.

OAUG Insight is designed to provide members of the Oracle Applications Users Group with ­organizational and other information. The opinions and viewpoints published herein are not ­necessarily those of OAUG. OAUG, its article writers, directors, officers, employees, agents, and members and Oracle Corp. make no warranty for the accuracy, veracity, or completeness of any information herein, nor do they have any ­responsibility or liability for any losses or damages incurred as a result of reliance on any information provided herein or from the use of any program or program segment discussed herein. OAUG assumes no responsibility for any errors that may appear herein. The information published herein is subject to change without notice. Acceptance of advertising is for the benefit and information of the membership but does not constitute ­official endorsement of the product or service by OAUG.

Copyright © Oracle Applications Users Group 2018. All rights reserved. OAUG is a registered trademark of the Oracle Applications Users Group. Oracle and Oracle Applications are trademarks of Oracle Corporation, Redwood Shores, Calif. Any other trademark cited herein is the property of its owner. No part of this publication may be reprinted or reproduced without the prior written consent of OAUG.

SUBSCRIPTIONS:
OAUG member organizations may receive up to 10 copies of OAUG Insight magazine by mail.

The electronic version of OAUG Insight magazine is available to all members on oaug.org/publications. Contact membership@oaug.org or +1 404.240.0897 with questions about your subscription options.

2018 Oracle Applications Users Group (OAUG) Board of Directors.
First row: Tamicka Camp, Christine Hipp, Andrew Farber, Douglas Manning, Kathleen Fauerbach, Karen Brownfield.
Second row: Beth McLaughlin, Alyssa Johnson, Felecia Alston-Green, Joseph Imbimbo, Donna Rosentrater, Mohan Dutt, Bill Dunham, Jason Watkins.

2018 Board of Directors

Christine Hipp
OAUG President
Los Alamos National Laboratory

Douglas Manning
OAUG President-Elect
Johns Hopkins University –
Applied Physics Laboratory

Andrew Farber
OAUG Treasurer
Consumer Reports

Kathleen Fauerbach
OAUG Secretary
City of Las Vegas

Felecia Alston-Green
DeKalb County Government

Karen Brownfield
Infosemantics, Inc.

Tamicka Camp
Southern Company Services.

Bill Dunham
OATC, Inc.

Mohan Dutt
Equinix, Inc.

Joseph Imbimbo
PPG Industries

Alyssa Johnson
Keste

Beth McLaughlin
Dunkin’ Brands

Donna Rosentrater
PAREXEL

Jason Watkins
Hillsborough County Aviation Authority

Oaug Star
Partners
(List updated as of press time.)

Oaug Star
Partners

(List updated as of press time.)

The OAUG Star Partners are a ­vital force in supporting the OAUG’s ­mission of ­providing ­Oracle ­Applications users the tools ­required to enhance their ­productivity, ­maximize their investment, and ­influence the quality, usability and support of Oracle Applications. ­Participants in the OAUG Star ­Partner Program represent some of the most experienced and most successful ­providers of services and solutions to the Oracle users community.

Five-Star

Four-Star

FEATURES Fall 2018

Abt Associates Inc. is a for-profit company known as an effective agent for social, health and economic change worldwide. The company was founded over 50 years ago and currently has $501M gross revenue, more than 2,500 staff working in more than 50 countries worldwide (including 55 percent outside the U.S.) as reported in our 2016 Annual Report.*

Allan Spitzer, Abt Associates Inc.

*2016 Annual Review, Abt Associates Inc., bit.ly/2IILRBw

FEATURES Fall 2018

Abt Associates Inc. is a for-profit company known as an effective agent for social, health and economic change worldwide. The company was founded over 50 years ago and currently has $501M gross revenue, more than 2,500 staff working in more than 50 countries worldwide (including 55 percent outside the U.S.) as reported in our 2016 Annual Report.*

Allan Spitzer, Abt Associates Inc.

*2016 Annual Review, Abt Associates Inc., bit.ly/2IILRBw

FEATURES Fall 2018

Oracle E-Business Suite (EBS) R12.2 has some great new functionality. Some customers that have upgraded to EBS 12.2 are experiencing great benefits, including reduced applications downtime, customizations, faster and simplified reporting, increased visibility into performance metrics and lower operating costs.

Ramakrishnan Ramasubramanian
NTT Data Services

FEATURES Fall 2018

Oracle E-Business Suite (EBS) R12.2 has some great new functionality. Some customers that have upgraded to EBS 12.2 are experiencing great benefits, including reduced applications downtime, customizations, faster and simplified reporting, increased visibility into performance metrics and lower operating costs.

Ramakrishnan Ramasubramanian
NTT Data Services

FEATURES Fall 2018

ADNAN A. BUKHARI,
FIRST AMERICAN FINANCIAL SYSTEMS

We are living in unprecedented times. The technological advances that we have seen in the last 20 years are unique and exceptional.

FEATURES Fall 2018

ADNAN A. BUKHARI,
FIRST AMERICAN FINANCIAL SYSTEMS

We are living in unprecedented times. The technological advances that we have seen in the last 20 years are unique and exceptional.

ADNAN A. BUKHARI,
FIRST AMERICAN FINANCIAL SYSTEMS

We are living in unprecedented times. The technological advances that we have seen in the last 20 years are unique and exceptional.

CONFERENCES & EVENTS Fall 2018

OAUG members will be leading educational and networking sessions to represent the Oracle Applications users community’s areas of interest and success stories during Oracle OpenWorld 2018.

Visit oracle.com/openworld to browse the Session Catalog. Enter the Session IDs below in the keyword search to locate specific sessions.

Session ID Session Type Session Title Speaker Name
SIG3176 Special Interest Group
(SIG Meeting)
Provide More for Less
with Oracle's Planning and
Budgeting Cloud Service (PBCS)
Medik Ghazikhanian
CAS1664 Customer Case Study
Session
Maritz Migration to
Modernization: E-Business
Suite from On-Premise to
the Cloud
Alyssa Johnson
CAS2709 Customer Case Study
Session
How to Build An Analytics
(EPM/BI) Business Case
When The Future Is Cloudy
Kirby Lunger
CAS1302 Customer Case Study
Session
University of Pittsburgh's
BI and Analytics Journey to
the Cloud
Dianna DeNezza &
Kirby Lunger
SIG3082 Customer Case Study
Session
What's new with Blockchain,
AI, and IoT? How to connect
this with Oracle Cloud?
Hans Kolbe
BUS2269 Business Use Case
Session
Award Winning Cloud-based
'Real-Time' Tax Analytics
Built on Oracle PaaS
Andrew Bohnet
CAS2810 Customer Case Study
Session
Leading Practices Right Out
of the Box: Oracle EPBCS at
New Flyer
James Kubik
BUS1813 Business Use Case
Session
Implementing Highly
Complex Supply Chain
Planning Process at
Bloom Energy
Manoj Rathi
SIG1294 Special Interest Group
(SIG) Meeting
User Mgmt SIG-RBAC–How
the Foundation in EBS is Fully
Built Out in Cloud ERP
Susan Behn
CAS1651 Customer Case Study
Session
Oracle E-Business Suite on
Oracle Cloud Infrastructure
Oleg Pyatnychko
CAS2783 Customer Case Study
Session
Creating a Brighter Future for
Retail Sales with Oracle CPQ
Cloud- Customer View
Alyssa Johnson
SIG3864 Special Interest Group
(SIG) Meeting
Governance, Risk, and
Compliance Special
Interest Group
Lewis Hopkins

Session ID: SIG3176
Session Type: Special Interest Group (SIG) Meeting
Session Title: Provide More for Less with Oracle’s Planning and Budgeting Cloud Service (PBCS)
Speaker Name: Medik Ghazikhanian

Session ID: CAS1664
Session Type: Customer Case Study Session
Session Title: Maritz Migration to Modernization: E-Business Suite from On-Premise to the Cloud
Speaker Name: Alyssa Johnson

Session ID: CAS2709
Session Type: Customer Case Study Session
Session Title: How to Build An Analytics (EPM/BI) Business Case When The Future Is Cloudy
Speaker Name: Kirby Lunger

Session ID: CAS1302
Session Type: Customer Case Study Session
Session Title: University of Pittsburgh’s BI and Analytics Journey to the Cloud
Speaker Name: Dianne DeNezza & Kirby Lunger

Session ID: SIG3082
Session Type: Customer Case Study Session
Session Title: What’s new with Blockchain, AI, and IoT? How to connect this with Oracle Cloud?
Speaker Name: Hans Kolbe

Session ID: BUS2269
Session Type: Business Use Case Session
Session Title: Award Winning Cloud-based ‘Real-Time’ Tax Analytics Built on Oracle PaaS
Speaker Name: Andrew Bohnet

Session ID: CAS2810
Session Type: Customer Case Study Session
Session Title: Leading Practices Right Out of the Box: Oracle EPBCS at New Flyer
Speaker Name: James Kubik

Session ID: BUS1813
Session Type: Business Use Case Session
Session Title: Implementing Highly Complex Supply Chain Planning Process at Bloom Energy
Speaker Name: Manoj Rathi

Session ID: SIG1294
Session Type: Special Interest Group (SIG) Meeting
Session Title: User Mgmt SIG-RBAC–How the Foundation in EBS is Fully Built Out in Cloud ERP
Speaker Name: Susan Behn

Session ID: CAS1651
Session Type: Customer Case Study Session
Session Title: Oracle E-Business Suite on Oracle Cloud Infrastructure
Speaker Name: Oleg Pyatnychko

Session ID: CAS2783
Session Type: Customer Case Study Session
Session Title: Creating a Brighter Future for Retail Sales with Oracle CPQ Cloud- Customer View
Speaker Name: Alyssa Johnson

Session ID: SIG3864
Session Type: Special Interest Group (SIG) Meeting
Session Title: Governance, Risk, and Compliance Special Interest Group
Speaker Name: Lewis Hopkins

Oracle OpenWorld takes place October 22-25, 2018, in San Francisco, CA, USA
oracle.com/openworld

MEMBERS’ CORNER Fall 2018

Geo-SIG News
Letter from the Chairs

Jon Riley and Michelle Thiessen

Jon Riley

Michelle Thiessen

Jon Riley and Michelle Thiessen
Geo/SIG Committee Co-Chairs
Email us at geo-sig@oaug.org.

The fall is here, and the OAUG has several new User Communities to announce! We are so excited to announce the
following new OAUG Special Interest Group (SIGs):

OAUG Emerging Technologies SIG: Blockchain technology holds tremendous promise. However, it can be quite confusing, and in the current excitement, can be easily misunderstood. This SIG will be a forum to understand the current reality, the multiple variations and participants of Blockchain. Together we will explore the future impact on business, personal and legal transaction management. The SIG will review and follow Oracle’s Blockchain offering and compare it to others in the emerging market. Be sure to visit our website at emergingtech.communities.oaug.org for the most up-to-date news, and save the date for upcoming events:

  1. Cloud Compliance – September 27, 2018
  2. Cloud Reporting – October 18, 2018

MEMBERS’ CORNER Fall 2018

New Tools Make OAUG Networking Easier

Thousands of Oracle Applications users and expert consultants connect through the OAUG for networking, information sharing and problem solving. Two OAUG members recently shared the value of networking through the OAUG:

“Being able to reach out to someone who could help us quickly solve a problem or point us in the right ­direction with design questions literally saved us hundreds of hours of wasted research and development costs.”

“Being able to reach out to someone who could help us quickly solve a problem or point us in the right ­direction with design questions literally saved us hundreds of hours of wasted research and development costs.”

—Matt Youmans, Worthington Industries

“There are networking capabilities available that you can’t get through LinkedIn or other sites. I have made so many great connections through the OAUG membership.”

“There are networking capabilities available that you can’t get through LinkedIn or other sites. I have made so many great connections through the OAUG membership.”

—Lissa English, Alticor/Amway

The OAUG has recently introduced new and innovative tools for enhanced networking, including the OAUG Mentor Program, OAUG Career Center and the OAUG Membership Directory.
 

VENDOR CORNER Fall 2018

MANAGING YOUR EBS DATA DURING ORGANIZATIONAL CHANGE

Once your Oracle E-Business Suite (EBS) implementation go-live is behind you, there follow a few months of ironing out business processes, workflows and attaining maturity in conducting day-to-day business smoothly without much IT intervention.

Even after steady state is achieved, there always are requirements and demands initiated by business and strategy changes that impact your data management.

For example, restructures and organic business growth can put a strain on how you deal with data and data entry. Issues can arise with timeliness and data quality.

Thanks for reading our Fall 2018 Preview Issue!